Terms of service

# Terms of Service

**Last updated:** July 2026

Welcome to RunPawUK. By accessing our website and placing an order, you agree to the following Terms of Service. Please read them carefully before using our website.

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## 1. General

RunPawUK provides outdoor products and accessories for dogs and their owners. By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

We reserve the right to update these Terms at any time without prior notice.

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## 2. Orders

All orders are subject to product availability and acceptance.

After placing an order, you will receive an order confirmation by email. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse or cancel any order if fraud, pricing errors or other issues are suspected.

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## 3. Pricing

All prices displayed on our website are in **British Pounds (GBP)** unless otherwise stated.

Prices may change without notice.

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## 4. Payments

We accept secure payments through trusted payment providers available at checkout.

Your payment information is processed securely and is never stored by RunPawUK.

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## 5. Shipping

Delivery times are estimates and may vary depending on your location, customs processing or courier services.

Tracking information will be provided once your order has been dispatched.

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## 6. Returns & Replacements

Customer satisfaction is important to us.

If your item arrives damaged, defective or incorrect, please contact us within 30 days of delivery.

Where appropriate, our preferred solution is to provide a replacement product at no additional cost.

Please refer to our Returns & Refund Policy for complete details.

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## 7. Product Information

We make every effort to ensure product descriptions, specifications and images are accurate.

However, colours and appearance may vary slightly depending on device screens and manufacturing variations.

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## 8. Intellectual Property

All content on this website, including logos, images, graphics, text and designs, is the property of RunPawUK and may not be copied, reproduced or distributed without written permission.

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## 9. Limitation of Liability

RunPawUK shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or website.

Our maximum liability shall not exceed the purchase price of the product ordered.

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## 10. Privacy

Your privacy is important to us.

Please review our Privacy Policy to understand how we collect, use and protect your personal information.

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## 11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United Kingdom.

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## 12. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

**RunPawUK**

Email: support@runpawuk.com

Website: https://www.runpawuk.com